Congratulations, Best Western Coach House Plus!

The Best Western Coach House Plus will receive the 2013 Champion Customer Care Award and Best Western Green Award this month.

The awards will be presented at the Best Western Convention Oct. 17-20 in San Antonio.

The hotel was selected for the Champion Customer Care Award because it was a top performer in the Medallia Overall Service category and achieved a high Quality Assurance score between June 1, 2012, and May 31, 2013. The Green Award is for meeting American Hotel & Lodging Association guidelines or Green Key program items required for displaying the icon on www.bestwestern.com and for its high score in Medallia Overall Service and Quality Assurance between June 1, 2012 and May 31, 2013.

As part of its honors, the hotel was selected to be one of only a few featured int he “Deep in the Heart of Texas” music video to be shown at the convention. Employees were filmed singing “Deep in the Heart of Texas” while wearing cowboy attire.

Congratulations to General Manger Randy Nottle, hotel staff and the staff of Elliott Lodging, the hotel’s parent company!

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Dana Maugans is the Director of Sales at the Springfield, Missouri, Convention & Visitors Bureau

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